+ Experienced System Administrator with extensive expertise in Microsoft technologies, including Intune, Azure, and Office 365.
+ Specialized in Dell hardware, MS Teams Rooms, and media equipment. Strong knowledge in cloud systems and helpdesk management.
+ Professional experience in an English-speaking work environment with a hybrid work model.
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PROFESSIONAL EXPERIENCE
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System Administrator
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InnoGames GmbH
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August 2022 - Present (2 years, 9 months)
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Hamburg, Germany · Hybrid (predominantly on-site)
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+ Working Language: English
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+ System Administrator (Regular)
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January 2025 - Present
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+ Junior System Administrator
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August 2022 - January 2025
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Position: Helpdesk Manager / Microsoft Intune and Microsoft Cloud Engineer
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Responsibilities:
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Administration and management of Office 365 environments
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Implementation and maintenance of Microsoft Azure solutions
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Configuration and maintenance of Microsoft Intune for device management
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Leading the helpdesk team and optimizing support processes
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Management of MS Teams Rooms and media equipment
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Operation of WiFi certificate infrastructure
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Communication and documentation in English
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Office 365 Administration
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Microsoft Azure
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Microsoft Intune
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Dell Hardware
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MS Teams Rooms
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Cloud Computing
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IT Support
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System Administrator (Apprenticeship)
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InnoGames GmbH
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August 2019 - August 2022 (3 years, 1 month)
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Hamburg, Germany · Hybrid (predominantly on-site)
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+ Working Language: English
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Apprenticeship as System Administrator with focus on:
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Basic IT infrastructure and network technology
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Microsoft technologies and server administration
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Hardware installation and maintenance
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First-level and second-level support
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Documentation of IT processes and solutions
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Working in an international, English-speaking environment
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EDUCATION
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IT Specialist for System Integration
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Berufliche Schule ITECH
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August 2019 - July 2022
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Dual education as IT Specialist for System Integration